| Shipping Q: What are your shipping charges? A : We ship at discounted rates via UPS or FedEx. We pass the shipping savings along to you, charging only actual shipping costs. Q: Do you ship to Alaska & Hawaii? A: Yes. We can ship any products that do not contain a hazardous material. You will not be able to order primed hull, ammunition, powder or primers. We ship to AK & HI via the United States Postal Service and all charges will depend upon the weight of the package. Q: Do you ship internationally? A: Order sub-totals on our web site do not include accurate shipping costs. Once your order has been processed, and the best possible shipping method has been determined, we will contact you via e-mail to confirm the total shipping charges that will be billed to your order and to verify that you are the end-user of these products. · All international orders will be assessed an $18 international processing fee. · All international shipments will be shipped via FedEx International. No other shipping options will be available. Q: How long will it take to get my order? A: All in stock orders will ship within 24hrs. Backordered items normally ship within 2 weeks of order date. Q: Do I have to pay Hazmat fee on primed hulls and ammunition? A: Primed hulls and ammunition do not incur a hazardous material charge unless shipped by air. The hazmat charge will then be $35.00. Q: Will I be charged shipping on my backordered items? A: Yes. We do charge to ship out back ordered items. The costs are our actual discounted rates. You have the option of holding your order until all products are available. Ordering Q: When will my order ship? A: All in stock orders will ship within 24hrs. Q: Can I add to an order /change an order after it has been placed? A: You are allowed to add to or change an order if it has not shipped. Please call 888-273-5623 and a customer service representative will help you. Q: Do you accept backorders? A: We do accept backorders for most products not in-stock. Hazardous Material Q: What is the hazardous material fee? A $25.00 hazardous material fee will be applied to all orders containing powder and primers. You can order a combined weight of 50lbs of powder and primers mixed under one hazmat fee. All Hazardous Material shipments require an adult signature at the time of delivery. Q: What products do I have to pay a hazardous material fee for? A: Powder and primers incur a hazardous material fee. Ammunition, primed hulls and aerosol cans will have a fee applied if shipped by air. Other Questions Q: Where can I get reloading data for your components? A: We have many reloading manuals that contain data for all of our proprietary products. Please follow this link to see our full line of reloading manuals. We will, however, provide sample data from our manuals with the purchase of our hulls and wads. This data is available upon request and is not automatically included with every order. Q: Can I pick my order up at Ballistic Products? A: You can pick your order up at our Corcoran, MN location. Please call you order in ahead of time and we'll have it ready to go when you get here. |