Returns
Complete customer satisfaction is our goal. If you need to return a product, please contact us and we will make every reasonable effort to satisfy you.
We will accept unused products in resalable condition within 60 days from purchase for a refund, credit, or an exchange.
You must obtain an RMA# from our customer service department. Call 763-494-9237 or email info@ballisticproducts.com to obtain a RMA#. Write the RMA# on the package and ship via traceable method to our physical address.
You may incur a 15% restocking fee.
We do not accept returns on copyrighted material such as books, videos, or manuals. For safety reasons we cannot accept returns on ammunition, powder, or primers.